UCstrategies

NEC Launches SL2100 Smart Communications System

NEC Corporation of America has launched a new communications system, aimed at small and mid-sized businesses (SMBs) in North America. This new offering, the SL2100 Smart Communications System, is designed to provide enterprise-grade mobility and unified communications and collaboration (UCC) features for businesses that are focused on customer service and want to
UCstrategies

Verint Launches Workforce Optimization Packages for Contact Centers

Verint Systems Inc. has announced the availability of packaged workforce optimization solutions, designed for and aimed at small and mid-sized contact centers. These mid-market packages are available through its channel partner network, both on-premises and in the cloud, and are stated to include the best-of-breed capabilities of the Verint Workforce Optimization solution.The
UCstrategies

AVST Launches New CX-E Platform

Applied Voice & Speech Technologies, Inc. (AVST) has released the newest version of its CX-E platform, which adds new functionality to Skype for Business. This new release aims to address key enterprise security requirements, while improving upon its available tools and features to further enhance the user experience.CX-E is AVST’s enterprise-class Unified
UCstrategies

GBH Global Services Launches the Industry’s First Vendor Agnostic Predictive Monitoring Solution for Unified Communication and Collaboration

Patented, Vendor Agnostic Subscription Service Delivers 24/7 “Single Pane of Glass” Visibility to All Audio and Video Endpoints for Enterprise Clients GBH Global Services (GBH), a leading provider of advanced, enterprise-class video collaboration solutions, today announced the commercial availability of GBH Visibility, a first-of-its-kind predictive monitoring solution for unified communication and collaboration (UCC)
UCstrategies

Five9 and Genband Partner Together to Provide UC and WebRTC Solutions

GENBAND and Five9 Inc. have announced a new partnership, through which Five9 will offer GENBAND’s solutions to its contact center customers. Five9 selected GENBAND and three specific solutions due to the company’s experience with delivering cloud-based real time communications to customers across the world, and the ever-growing demand for WebRTC.Five9 is known
UCstrategies

netsapiens Introduces Advanced Features and Updates to SNAPsolution Unified Communications Software Platform

The new features and updates include an enhanced portal security, PUSH support for SNAPmobile and E911 improvements  netsapiens, a provider of unified communications (UC) services and feature-sets to service providers and large enterprises, announces today that it has launched new features and made significant upgrades to its SNAPsolution unified communications software platform. The
UCstrategies

Cisco Reveals Intuitive, Intent-Based Networking Solutions

Cisco has revealed a new networking solution, designed to learn and adapt to security threats as they appear. This new intent-based solution comes after years of research and development, and includes a lengthy portfolio of hardware and software solutions, under the Cisco Digital Network Architecture (DNA).Cisco’s new solution is designed to create
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